Privacy Policy
The Channel LLC is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, store, use, and disclose information. This Privacy Policy applies to our mobile application ("App"), our website https://thechannel.live ("Website"), and our corporate activities, collectively referred to as our services ("Services"). By using our Services or providing information to us, you consent to us collecting, storing, using, and disclosing information as described in this Privacy Policy.
Contact Us
If you have any questions regarding this Privacy Policy, please contact us at info@thechannel.live.
Your Acceptance of this Privacy Policy
The provisions contained in this Privacy Policy supersede all previous notices and statements regarding our privacy practices with respect to the Services. If you do not agree to all provisions of this Privacy Policy, you may not access or use the Services.
We may update or modify this Privacy Policy from time to time. If we make any material changes to this Privacy Policy or the way we use, share or collect Personal Information, we will notify you by revising the "Effective Date" at the top of this Privacy Policy, prominently posting an announcement of the changes on our Services, or by sending you a written communication using the contact information you provided us prior to the new policy taking effect.
Information We Get From You
Information You Provide to Us
Information you may provide includes your name, email, Google or Apple username, birth date, place of birth and current residence, and time of birth. If you purchase our Services or products, you may provide your credit or debit card information. The Channel uses third parties to process payments – we do not collect or store credit card information.
Information Collected Automatically
When you access our Services, we may automatically collect information that is linked to your computer, phone, or other device, including:
- IP address
- Operating system and version
- Local time zone
- Date, time, and activity of your request
- Device type and manufacturer
- Screen size
- Language preference
How We Use Information
We use the information we collect to:
- Provide the Services and related notices
- Respond to your inquiries and requests
- Improve and customize the Services
- Provide customer and technical support
- Conduct surveys, research, and audits
- Comply with legal requirements
- Detect and prevent fraud or security issues
Protecting Children's Privacy
Our Services are not directed to children under the age of thirteen (13), and we do not knowingly collect personal information from children under the age of thirteen (13). If you are not thirteen (13) years or older, do not use our Website, Apps, or Services.
How We Secure, Store, and Retain Information
Security
We have implemented reasonable technical and organizational precautions to protect your personal information. However, we cannot guarantee the security of information transmitted over the internet.
Storage
Your Personal Information is generally stored on servers maintained by Azure in the United States.
Retention
We retain your personal information for the period necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law.
International Users
The Channel is headquartered in the United States, and we store personal information on servers located in the United States. By using our Services, you consent to the transfer of your information to the United States, which may have different data protection laws than your country.
Your Choices and Rights
You have the right to:
- Update your contact information
- Request removal from our records
- Control cookie settings in your browser
- Access, delete, correct, or move your information
- Object to or limit the processing of your information
- Lodge complaints with regulators
To exercise these rights or ask questions about your personal information, contact us at info@thechannel.live.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by updating the date at the top of this policy and may provide additional notice through the Services or via email. Your continued use of the Services after such modifications constitutes your acceptance of the updated Privacy Policy.