Terms & Conditions

This is the original policy for the former app, preserved for historical reference. It does not describe this archive website or current data handling. For current inquiries, please get in touch.

Service Description

The Channel is an AI-powered relationship intelligence app that provides personalized insights about you and your relationships. The service uses artificial intelligence combined with personality science to generate personalized advice, relationship insights, and self-discovery tools. Julie, the AI assistant, builds an evolving understanding of each user through ongoing conversations.

No Professional Advice

  • This service is for personal growth, self-reflection, and relationship awareness purposes
  • The AI-generated insights and advice should not be considered as professional, financial, legal, medical, or psychological advice
  • Users should not make important life decisions based solely on the information provided by this service
  • For professional guidance, please consult a licensed professional in the relevant field

AI-Generated Content Disclaimer

  • The content provided is generated through artificial intelligence technology
  • Insights and advice are created through automated processes based on the information you provide and your conversation history
  • While we strive for accuracy, the AI-generated content may:
    • Contain inconsistencies or inaccuracies
    • Vary in quality and relevance
    • Vary each time, even for the same input
  • The AI learns from your interactions to improve the quality of its insights over time

Data Collection and Privacy

  • To provide personalized insights, we collect:
    • Birth date, time, and location
    • Information about people in your circle (names, relationship types, birth dates)
    • Conversation history with Julie
    • Optional: additional personal information you choose to share
  • We use this data to:
    • Generate personalized relationship and self-discovery insights
    • Build and maintain your personal and relationship profiles
    • Improve the AI's quality and relevance
  • Review our separate Privacy Policy for detailed information about data handling

User Content and Feedback

  • Users retain ownership of their personal information
  • By using the service, users grant us permission to:
    • Process their data for generating personalized insights
    • Use anonymized data for improving our AI
    • Store interaction history for service improvement

Service Limitations

  • The service may be unavailable due to:
    • Technical maintenance
    • AI model updates
    • System overload
    • Network issues
  • We do not guarantee:
    • Constant availability of the service
    • Accuracy of AI-generated insights
    • Specific outcomes or results

Disclaimers and Limitations of Liability

  • The service is provided "as is" without warranties
  • We are not liable for:
    • Decisions made based on AI-generated insights
    • Emotional or psychological impacts
    • Financial losses
    • Accuracy of personalized insights
    • Service interruptions or data loss